Voice (TAPI and Dialogic)

Reserving COM ports for TAPI Modems
  1 Overview USB serial port adapters have been notoriously problematic, getting remapped to other COM ports sometimes simply by rebooting. Becaus...
Tue, 22 Sep, 2015 at 4:39 PM
Dialogic Card Environment Error (Failed to set the environment variable (Path). )
When encountering this error please follow the guidelines below to fix this issue.   1. Click Start > right “Computer” and select Properties. (De...
Wed, 13 Feb, 2019 at 3:48 PM
Call occurs but I cannot hear any voice on the line (No Voice)
I cannot hear anything whenever WIN-911 V7 does a call out through the voice notifier using a TAPI modem. Note the following instructions are for V7 users o...
Thu, 9 May, 2019 at 11:09 AM
Unable to acknowledge alarms with voice call outs using V7
EXPLANATION OF THE BEHAVIOR With WIN-911 V7, users are receiving active unacknowledged alarms, but when they try to acknowledge the alarm WIN-911 will say,...
Wed, 13 Feb, 2019 at 10:45 AM
Voice Control Tags for Customizing Text-to-Speech
Introduction Voice control tags are extensible markup language (XML) tags that can be used to customize SAPI (Speech API) text-to-speech. The following sup...
Wed, 13 Feb, 2019 at 3:52 PM
Can I use a Zoom USB TAPI modem with WIN-911 voice notifications?
No, Zoom USB TAPI modems WILL NOT work with WIN-911. The Zoom modems will be able to understand DTMF dial tones, but they do not have any sound; even after ...
Wed, 13 Feb, 2019 at 10:49 AM
No sound when WIN-911 performs a call out using Version 7 TAPI and Remote Desktop
Problem When using V7 Pro I cannot hear anything when I get a callout through the TAPI modem. I am using Remote Desktop to access the WIN-911 application. ...
Wed, 13 Feb, 2019 at 10:55 AM
Recommended List of TAPI Modems
Multi-Tech MultiMobileUSB – USB (External) Supports Windows Server 2012, Server 2012 R2,  Server 2008 & Server 2008 R2, Server 2003, XP, Windows 7, W...
Thu, 29 Dec, 2016 at 11:06 AM
TAPI Modem (MT9234MU-CDC-XR) Does Not Play Audio in Windows 10
Issue:  When installing the MT9234MU-CDC-XR modem from Multi-Tech in 64 bit versions of Windows 10, the modem is not detected as a Unimodem Audio Device...
Tue, 13 Dec, 2016 at 7:25 PM
Dialogic D4PCI and D4PCIe Driver Download
Windows XP SP3 Server 2003 | 2003 R2 Size      Service Update 271 for Dialogic® System Release 6.0 PCI for Windows  [32 bit only] 350.44 MB  W...
Fri, 21 Sep, 2018 at 1:17 PM