General Tips and Troubleshooting

WIN-911 2021 Backup and Restore Procedures
1. WIN-911 2021 Backup and Restore Procedures WIN-911 2021 uses Microsoft SQL Server to store its configuration. This document describes the process for...
Mon, 21 Jun, 2021 at 8:13 AM
Running iFIX in Service Mode and not able to Import Blocks
Issue Unable to Browse to Import blocks or manually add blocks.  Receive no Node found message on import tab in WIN911 workspace. There may also be an...
Mon, 21 Jun, 2021 at 8:13 AM
MTR-LVW2/MTR-LAT1 Install Guide (WIN-911/LTE/V/NET & WIN-911/LTE/A/NET) WIN911 2021
MTR-LVW1/MTR-LAT1 Install Guide NOTE: The MTR-LVW2 and MTR-LAT1 require WIN-911 version 3.18.2 or newer. If you're not sure which version of WIN-911 y...
Mon, 21 Jun, 2021 at 8:13 AM
Configuring Roles WIN911 2021
Configuring Roles WIN-911 introduces the new concept of Roles, a way of categorizing and developing logic for notification and reporting. The Role setti...
Mon, 21 Jun, 2021 at 8:31 AM
How to Turn on Debug Logging WIN911 2021
Debug Logging Debug logging is a tool that will show information in the Windows Event Viewer logs for each Win-911 Runtime service module. This can be u...
Mon, 21 Jun, 2021 at 8:31 AM
Configuring Labels WIN911 2021
Configuring Labels WIN-911 introduces the concept of Labels, which is a way of categorizing and developing logic for your configured alarms.  The Label ...
Mon, 21 Jun, 2021 at 8:31 AM
System Platform and InTouch Runtime Crashes
1. Issue When connecting to System Platform or InTouch, the WIN-911 Source InTouch Runtime or WIN-911 Source System Platform Runtime will seemingly cras...
Mon, 21 Jun, 2021 at 8:32 AM
PA Systems with WIN-911 2021
1. PA Systems It is possible to have WIN-911 dial into a PA system and announce the alarms using TAPI or VoIP. For this feature to work you must be able...
Mon, 21 Jun, 2021 at 8:32 AM
Export Logs using the WIN-911 2021 Log Viewer
1. Introduction WIN-911 Log Viewer now supports exports in three different file formats; *.CSV, *.XLS and *.PDF How to Export from Log Viewer: Open th...
Mon, 21 Jun, 2021 at 8:32 AM
Launch the Operator Workspace from FactoryTalk View SE
1. Launch the Operator Workspace from FactoryTalk View SE The WIN-911 Operator Workspace can be launched from a FactoryTalk View display to provide a qu...
Mon, 21 Jun, 2021 at 8:32 AM