General Tips / Troubleshooting
A. Issue: You receive an error stating Could not load file or assembly WIN911.CCFlicWrapper.DLL or one of its dependencies. The specified module co...
Tue, 19 Nov, 2019 at 1:46 PM
1. Basic Tactics The introduction of WIN-911 Advanced/Standard/Interactive brought with it a new design in the notification system. The use of Tactics ...
Thu, 7 Nov, 2019 at 12:14 PM
1. Failed to find GUI Hosts This article will discuss how to fix the error "Failed to find GUI hosts" when opening the WIN-911 Workspace. T...
Fri, 22 May, 2020 at 11:01 AM
A. Problem Behavior When you go to restart the WIN-911 services, the bar times out and receive an error saying: the service timed out trying to start or...
Wed, 20 Nov, 2019 at 9:41 AM
Introduction This article is for internal use only and includes instructions for installing MXAccess for System Platform 2017. This is for users who requir...
Thu, 15 Apr, 2021 at 10:35 AM
1. Advanced Tactics The latest version of WIN-911 introduces Strategies and Tactics, a collection of escalation rules, workflows, and callout lists to d...
Tue, 19 Nov, 2019 at 3:17 PM
1. Monitoring Communication Applies to WIN-911 3.18.14 and newer. WIN-911 can indicate its operational status by writing an incrementing value to a...
Thu, 13 Feb, 2020 at 4:00 PM
Introduction We are often asked if Win-911 Log Viewer can run on a remote computer. The good news is "Yes" that it can run on a remote computer. ...
Wed, 13 Feb, 2019 at 10:26 AM
Introduction The purpose of this document is to explain how to prevent the password popup from appearing when using WIN-911. This popup is part of th...
Thu, 7 Nov, 2019 at 1:43 PM
1. How to Run Log Viewer as a Different User This document will guide you through the steps on how to configure SQL in order to run WIN-911 Log Viewer u...
Thu, 28 May, 2020 at 3:32 PM