Troubleshooting

Could not load file or assembly 'WIN911.CCFlicWrapper.DLL' or one of its dependencies
Issue: You receive an error stating 'Could not load file or assembly 'WIN911.CCFlicWrapper.DLL' or one of its dependencies. The spec...
Fri, 1 Mar, 2019 at 1:38 AM
WIN-911 Workspace “Failed to find GUI hosts” Error
PROBLEM OVERVIEW    PROCEDURE Step 1) Run ServiceActivator as Administrator You will find this in the installation media where yo...
Fri, 18 Oct, 2019 at 7:01 AM
iFIX 5.8 R2 SP2 Import Fails / WPFHost Crashes on Acknowledgement
Issue When using WIN-911 SIA with iFIX 5.8 R2 SP2, the WIN-911 Source iFIX Runtime will crash when importing blocks or attempting to acknowledge an al...
Tue, 23 Oct, 2018 at 4:44 PM
How To Manually Test a Cellular Modem
The purpose of this document is to help a user manually test a cellular modem's compatibility with WIN-911 Standard, Interactive, and Advanced.  These ...
Fri, 18 Oct, 2019 at 7:05 AM
How do I verify my OPC Connection with WIN-911?
This article is valid for both Version 7 and WIN-911 Standard, Interactive or Advanced Solution If you are getting started with OPC or have issues ...
Fri, 18 Oct, 2019 at 7:21 AM
Error 1069: The service did not start due to a logon failure
CAUSE You are using the wrong password to log into your WIN-911 service module for V7 Pro or WIN-911 Standard|Interactive|Advanced. PROCEDURE ...
Mon, 30 Sep, 2019 at 4:26 PM
How to Turn on Debug Logging
Introduction Debug logging is a great tool that will show information in the Windows Event Viewer logs for each Win-911 Runtime service module. This can...
Wed, 31 Jul, 2019 at 7:39 PM
How to Clear iNet Cache
Introduction This document will guide you through the steps to clear Internet Explorer Browsing history in order to reload the Win-911 Workspace GUI. This ...
Tue, 15 Jan, 2019 at 2:02 PM
HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter
Problem  Upon opening the WIN-911 Workspace you see the following error: HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI fil...
Mon, 30 Sep, 2019 at 4:49 PM
Services won't respond (WIN-911 S/I/A or V7)
Problem Behavior When you go to restart your WIN-911 services, the bar times out and you get an error saying that the service timed out trying to start or ...
Thu, 9 May, 2019 at 10:52 AM