Data Source (SCADA) Troubleshooting

Could not Load File or Assembly 'WIN911.CCFlicWrapper.DLL' or One of its Dependencies
A. Issue: You receive an error stating Could not load file or assembly WIN911.CCFlicWrapper.DLL or one of its dependencies. The specified module co...
Tue, 19 Nov, 2019 at 1:46 PM
InTouch Heartbeat Setup
1. Monitoring Communication Applies to WIN-911 3.18.14 and newer. WIN-911 can indicate its operational status by writing an incrementing value to a...
Thu, 13 Feb, 2020 at 4:00 PM
iFIX 5.8 R2 SP2 Import Fails / WPFHost Crashes on Acknowledgement
1. Issue When using WIN-911 SIA with iFIX 5.8 R2 SP2, the WIN-911 Source iFIX Runtime will crash when importing blocks or attempting to acknowledge an a...
Wed, 6 Nov, 2019 at 3:03 PM
System Platform Heartbeat Setup
1. Monitoring Communication Between WIN-911 and Wonderware System Platform Applies to WIN-911 3.18.14 and newer. WIN-911 can indicate its operationa...
Thu, 13 Feb, 2020 at 4:01 PM
Quick Client: Verify Your OPC DA Server Connection to WIN-911
1. Verify Your OPC DA Server Connection to WIN-911 This article is valid for both Version 7 and WIN-911 Standard, Interactive or Advanced If you are...
Wed, 13 Nov, 2019 at 11:55 AM
Formats - Alarm Property Mapping By Scada
Download the attached document for a mapping of alarm properties from the SCADA to WIN-911.  This will help determine which SCADA properties are available t...
Wed, 5 Dec, 2018 at 2:30 AM
Remote InTouch and RDS Services Configuration
1. Remote InTouch and RDS Services Configuration The WIN-911 Standard/Interactive/Advanced InTouch Source utilizes a combination of the Wonderware Alarm...
Thu, 13 Feb, 2020 at 4:53 PM
Error: The InTouch server has stopped transmitting data.
Issue: The InTouch Runtime logs "The InTouch server has stopped transmitting data" and "The InTouch server has resumed sending data&qu...
Tue, 28 Apr, 2020 at 7:59 PM
System Platform and InTouch Runtime Crashes
1. Issue When connecting to System Platform or InTouch, the WIN-911 Source InTouch Runtime or WIN-911 Source System Platform Runtime will seemingly cras...
Tue, 16 Jun, 2020 at 9:27 AM