Temp Fixes/Workarounds

How to Install Log Viewer Remotely
Introduction We are often asked if Win-911 Log Viewer can run on a remote computer. The good news is "Yes" that it can run on a remote computer. ...
Wed, 13 Feb, 2019 at 10:26 AM
InTouch: Unable to fetch all Tags
Issue: When launching the WIN-911 3.16.23 InTouch Source Runtime, you receive the following error in Windows Event Viewer, "Unable to fetch all Tag...
Tue, 28 Feb, 2017 at 9:10 AM
Alarm Format changes are not being applied (Caused by V7 Import Utility)
Description: The customer imported users from V7 and now making changes to the alarm format subject/body for email connections will not save. While in editi...
Mon, 4 Mar, 2019 at 3:57 PM
Identity Section Delete Tool
Usage This Tool is for the removal of the identity section of the WIN911 configuration files that cause the Dispatcher unable to be found message when t...
Wed, 24 Mar, 2021 at 9:44 AM