Getting Started 


You will need to setup a wireless account with your carrier and obtain a Standard SIM card before you can begin to use your modem. WIN-911 will only use the SMS functionality of your modem so you do not need a voice or a data plan. We recommend using an unlimited texting plan.

You can install the modem ahead of time without a SIM card but WIN-911 will not function correctly until the SIM card is inserted and activated.


Installing a SIM Card

This modem requires a Standard SIM card, which is supplied by your service provider. To install the SIM card:

NOTE: You can use a Micro or Nano SIM card but you'll need the appropriate Standard SIM card adapter. 

  1. Locate the SIM card slot on the side of the modem. The slot is labeled SIM. 
  2. Slide the SIM card into the SIM card slot with the contact side facing down as shown When the SIM card is installed, it locks into place.
  3. To remove the SIM card, push it in and it'll eject itself from the device.