What is Reporting?


Reports provide operational data that is not necessarily associated with alarm conditions. Reports can be dispatched in accordance with a strategy or in response to a query from a remote user.

 

Reports can be used to:

  • query current operating conditions

  • provide additional context to alarm events

  • organize information

 

Note: Not all data sources support Reporting.



Creating a Report in WIN-911 2021


Navigate to the Reporting tab in WIN-911 2021 Workspace.  Click the Plus (+) button at the bottom middle to create a report.  


Reports require a unique number and name, and Alarms or Items used in reporting MUST BE imported into WIN-911 2021 from your SCADA in order to be used.  After entering in a Report Number (use up/down arrows) and Name, click the +Add button to select the Items or Alarms for reporting.

Note: This means that if you are using the FactoryTalk Alarms and Events or AVEVA System Platform with WIN-911 2021, you will need to set up an OPC DA server and configure your alarms within OPC.  This will allow you to import them into WIN-911 2021 for reporting use.  Connect WIN-911 2021 to your OPC DA server as a new alarm source node, in addition to the existing FTAE/SP source. 



Once you click on +Add, all imported alarms will be listed to be selected from.

Item Reports show the value of the selected alarm.

Alarm Reports show the current alarm state.


After selecting the Alarms/Items for the current report, click the Check box and then SAVE CHANGES!  You will now be able to call in to WIN-911 2021 to request the report by name or number.  See below for ways to request reports.



Methods to Request Reports


Email:


- To request reports, send an email with the subject "REPORT" followed by either the report name or number (e.g. "REPORT 14" or "REPORT Freshwater Tanks").


- You can also limit your request to specific report items (e.g. "REPORT 14 : 1,2,3" would pull first three items of report number 14, or "REPORT XYZ : 1-3,7-9" would pull items 1 through 3 and items 7 through 9 of report whose name is XYZ)

- To request a list of reports, send an email with "LIST REPORTS" as the subject


SMS:


- To see the report request options at any time, send a message to the SMS modem phone number with the word "help"

Voice:


Call the phone number that your WIN-911 system uses for inbound/outbound calls. When WIN-911 answers, follow the voice prompts to request reports.


Example:

"Please enter your authorization code followed by the pound key"


"Main menu"


"For alarm request, press 2"


"For report requests by number, press 3" -> press 3 -> "please enter a report number followed by the pound key"


"For a list of available reports, press 4" -> press 4 -> "please select a report from the following list..." it will then list all reports that are created in WIN-911, enter the number of the report. At the end of the list, it will say "Press * to repeat this list, press 0 to cancel"


Mobile App:

- Open the menu and tap "Reports"


- Tap the desired report 


- Report values returned



Technical Support


To create a support case, you will need either your Customer Care Code or your Serial number. You can create a Case online or contact the product support line: (512) 326-1011.