***Important notes before configuring WIN-911***

Please review the System Requirements page for supported SCADA versions and other helpful information.

*** Important AVEVA Edge Notes ***

Please review the AVEVA Edge Network Diagrams for recommended architecture examples.

WIN-911 must be installed on a computer with network access to an InTouch Edge HMI Project Runtime.


The TCP/IP Server Runtime must be running on the HMI in order for WIN-911 to connect. WIN-911 recommends that the start-up mode for this program be Automatic.


The status of this program can be verified, and its start-up mode changed, from the Tasks menu. Look for TCP/IP Server Runtime.


The default communications port is 1234.  This can be configured in the Studio Manager.

  • In the Studio Manager - Go to Project Explorer > your Project Name > Project Settings > Communication > TCP Port
  • Note: If the default port is changed, make sure it is also changed to match in WIN-911 Workspace settings

*** WIN-911 Configuration ***

In the WIN-911 Workspace, expand Alarm Sources > AVEVA Edge > Click Add New Project.

Fill out the corresponding fields in WIN-911, to connect to the AVEVA Edge application.

Name: Give your project a user-friendly name.

Server: Enter the exact server name that this project resides on. You can use localhost if the project is located on the WIN-911 host. 

Port: Enter the TCP port configured in your AVEVA Edge Project settings (default is 1234, see note above).

Enable Security: If security is enabled in the AVEVA Edge project, check the box and enter the credentials with access to the project. Your Edge user will need the group permission for "Enable Remote Security and Remote Debugging Tools" located inside your project configuration security.

Save Project and use the "Test Connection" button to verify the settings. The AVEVA Edge Runtime must be running for the test to be valid. If it initially fails, verify that the AVEVA Edge Project is running, then check the server and port settings against those in the Project settings -Studio Project Settings > Communication tab.  

Once a successful connection test is achieved, choose how to bring alarms into WIN-911

The AVEVA Edge data source supports two different methods to bring alarms into WIN-911. Choose one method to manage alarms processed by WIN-911. 

1. Subscription Filters 

▪ Allows filtering on Tag Name, Message, Priority, Selection, and/or Worksheet Number

▪ Subscriptions are less taxing on the processor 

▪ Dynamically brings alarms into WIN-911 (Add a new alarm that fits an existing Subscription criteria, that alarm will already be filtered into WIN-911)


2. Import Alarm Tags

 Similar import process to Version 7 of WIN-911 

▪ Group alarms and point to a specific Notification Policy

It is recommended to use Subscriptions to bring your AVEVA Edge alarms into WIN-911, as it is a dynamic process and does not require as much memory.

*** Option 1 ***

Configure Subscriptions - Expand Subscription section and click +Add Subscription

Type in a Name and select which Notification Policy the alarms will be sent to

Clicking "Add Filter" and "Add Criterion" and using the built-in "AND / OR" options adds another layer of customization to each filter, allowing subscriptions to be as simple or complex as needed. 

In this example, the filter will catch any Tag Name that contains the word Tank OR any Tag Name that contains the word Pump.

Click "Save Project" when finished with subscription filters. Alarms will be sent to the configured Notification Policy for the first matching subscription

NOTE: Only 1 subscription can be matched, and no further processing against other subscriptions will occur.


Create as many subscriptions as needed. Reorder by dragging a line item up or down the list. 

*** Option 2 ***

Tags - Expand Tags section and click Add Tag (to manually create an alarm tag) or Import Tags (to import alarms from a .json file created in AVEVA Edge).

+Add Tag - Enter a Name, and enter the Tag Name that matches the EXACT syntax of the alarm tag configured in AVEVA. Assign the alarm tag to the desired Notification Policy. 

+Add Alarm - Select the alarm type (see options in screenshot below), Notification Policy the alarm will be sent to, and if desired, type in an optional "Message" that will override the AVEVA Edge alarm message

Import alarm Tags - After clicking Import Tags, the following message will appear:

Click Select File to browse for a .json file. After selecting the correct file, Click Next.

Select alarm Tags to import, select the Notification Policy to assign them to, click the ">" arrow to move them to the right side of the import screen, click Next. 

NOTE: Multiple alarms can be selected by holding the ctrl button on your keyboard while clicking

When all desired alarms have been moved to the "Tags to Import" side (right side) click Import.

The alarm Tags are now imported and available for any further configuration

And always... Save your changes!

Health Alarms (Optional)  

Data source connectivity is critical to WIN-911's ability to dispatch alarm notifications. If a situation occurs where WIN-911 loses connection to the data source, it is important to notify the end use of this event. This special alarm is called a health alarm and is configured from WIN-911's interface to AVEVA Edge and alerts the user when the connection to the SCADA is broken. 

On this page select the Notification Policy to start in the event a health alarm occurs. 

Watchdogs (Optional)

Watchdog Alarms are special monitoring tools provided by WIN-911 to help ensure the operation and availability of devices in your production environment. The Watchdog will monitor a changing value from specific AVEVA Edge tags and activate when a set period of time elapses without the tag value updating. The recipient of the Watchdog alarm can assume that the associated device is offline.

WIN-911 actively polls a tag's value within the platform's database. It expects a valid response which compares it to a previous value, as defined by the Watchdog timeout.

Configure a Watchdog:

  1. Create a tag within AVEVA Edge that is set to increment at a set rate, say, 30 seconds.
  2. Create a Watchdog in WIN-911.
  3. Enter the exact tag name in the respective field.
  4. Set a timeout, in seconds, which is greater than the increment rate specified in step 1, say, 45 seconds.
  5. Select the Notification Policy you want to handle notifications when the Watchdog activates.
  6. Enter a severity that properly conveys the significance of the Watchdog. 

Watchdog alarms are not part of the AVEVA Edge alarm system, but rather separate from and in addition to the alarms managed by the SCADA. WIN-911 polls these Watchdog tags, evaluates alarm conditions and handles all related processing.

Description field

The description field provides the recipient useful context for this unique alarm condition. The default string appears pre-loaded and can be edited as needed by the WIN-911 administrator. 

Heartbeat (Optional)

Check the box to enable Heartbeat, enter a valid heartbeat tag name that WIN-911 will incrementally write a value to (1-9) at the configured write interval. If your AVEVA Edge tag does not update within the time limit of your choice, you can take corrective action to repair the connection between WIN-911 and AVEVA Edge.