In the WIN-911 Workspace, click on Gateways then + to create a new gateway.

Select Mobile.

Enter a name for your site, Mobile username and password.

If you have not set your permanent password for the Mobile account using or the blue "Online Gateway Management" link in the Workspace, follow this WIN-911 V4.20.13 article (Section A only) to change your provided temp password - WIN-911 Original Mobile Gateway and Login Management.

After completing all required fields, click "Test Gateway"

Configure Contacts >

Related Articles

WIN-911 Mobile Gateway and Login Management

WIN-911 Mobile Security Overview

Technical Support

To create a support case, you will need either your Customer Care Code or your Serial number. You can create a Case online or contact the product support line: (512) 326-1011.