1. Locating your WIN-911 Support Code
Your WIN-911 Support Code represents your Software Maintenance and Support Agreement with WIN-911. A valid Support Agreement is required for live technical support, submitting technical support issues through the support desk, upgrading WIN-911, and for requesting license transfers. This document will explain how you can locate your WIN-911 Support Code for WIN-911 Standard, Interactive, and Advanced.
SPECIAL NOTE: Unlike your WIN-911 Serial Number which will always stay the same, a new Support Code is issued every time your Software Maintenance and Support agreement is renewed.
A. WIN-911 Workspace -> System Info
The support code is only visible if the customer manually entered it
B. Software Maintenance and Support Email Certificate sent by WIN-911 Software: