1. V7 Import Utility 

The new software includes the V7 import utility as part of the download

V7 Import Utility 

The import utility will assist the user when migrating from WIN-911 Version 7 (V7) to the latest WIN-911 Standard, Interactive or Advanced license. If the customer has a valid Software Maintenance and Support Agreement or WIN-911 Customer Care Subscription then the upgrade from V7 to Standard or Interactive is free. Otherwise, please contact sales@win911.com for assistance validating your support status.  

A. Import Utility Manual 

Follow the instructions listed in the V7 Import Utility Manual to help with the import process. An overview of the import utility will be discussed, followed by a description of what can and cannot be imported to the newest version of WIN-911, and step by step instructions for the conversion process are discussed. Alternatively there is the V7 Import Utility Webinar which provide an overview of the process. 

Note: The slides from the webinar are attached at the bottom of this article.

Technical support

To create a support case, you can use your Maintenance Support number or your CD Tracking number. You can create a Case online or contact the product support line: (512)326-1011.