1. How to Configure Custom Ports with Mobile-911 in WIN-911 Standard
This article will discuss the older Mobile-911 app. If you are looking for the new app, please review the WIN-911 Mobile Folder on the Knowledgebase.
The new WIN-911 Mobile app is shown on the right, while the previous app was named Mobile-911 and is shown on the left. It is important to note these are two different apps and the new app was released in October 2019.
This can ONLY be completed on WIN-911 Interactive or Advanced license. You will need to edit the config files in Mobile-911 and WIN-911.
Use this Port on the provided in the app and configure it in the Mobile-911 Server Settings Manager.
0.0.0.0 means WIN-911 will listen on all network interface cards. If you need to specify a NIC, then you can do that here. This is for the connection between the Mobile-911 apps and the Mobile-911 Server.
This is the default setting for where WIN-911 is located and what Port it is listening on. If WIN-911 and Mobile-911 Server are on the same machine, the localhost is OK.
Next, you can change the Port. This example says WIN-911 is now listening on port 59113.
Open this in Notepad:
C:\Program Files (x86)\WIN-911 Software\WIN-911 Enterprise\Mobile 911\WIN911.Notifier.Mobile911.Runtime.exe.config
Change 59109 to your desired port number and save the .config file and restart the WIN-911 appl Mobile-911 Runtime in Windows Services for the change to the .config file to take effect. WIN-911 will now be listening on 59113 and Mobile-911 Server will be pointing to WIN-911 on Port 59113.
The default settings in WIN-911 assume Mobile-911 is on the same server.
Change the default port to the custom port (59114).
Open in Notepad:
C:\Program Files (x86)\WIN-911 Software\Mobile-911 Server\Mobile911.Server.exe.config
<add baseAddress="http://localhost:59111/Mobile911Server/Service/" />
Change 59111 to 59114 and restart Mobile-911 V2.5 service in Windows Services
Here is a list of the default ports and changing them into custom ports:
Port 59112 > 59115
Port 59111 > 59114
Port 59109 > 59113
To create a support case, you will need either your Maintenance Support number or your CD Tracking number. You can create a Case online or contact the product support line: (512)326-1011.