Issue

 


When using WIN-911 SIA with iFIX 5.8 R2 SP2, the WIN-911 Source iFIX Runtime will crash when importing blocks or attempting to acknowledge an alarm.


Information


iFIX 5.8 R2 SP2, and only this version, requires two SIMs from GE in order for WIN-911 to function properly. 


You can download the SIMs from links below.  Occasionally GE combines SIMs into other SIMs or a Service Pack. If the links are no longer working, please let us know. In the meantime, you can check GE's SIM and Service Pack tracking document to locate the SIM. 


iFIX58_Alarming_SEC_001

iFIX58_EDA_001


Without the SIMs installed you will experience the following issues.

  • WIN911_Source_iFIX_Runtime_WPFHost.exe crashes when attempting acknowledge an alarm
  • WIN911_Source_iFIX_Runtime_WPFHost.exe crashes when attempting import of Blocks


Resolution


Install the SIMs listed above on ALL iFIX nodes.


If you continue to experience a problem with WIN-911 and iFIX, or have additional questions, please submit a Support Ticket or contact Product Support at 512-326-1011 x3 or toll free in the US and Canada at 1-800-331-8740 x3, 8:00 A.M - 5:00 P.M CST.