Issue


Integrating WIN-911 with the iFIX Direct Connect, in particular, iFIX 5.8 R2 SP2, during configuration or runtime, the WIN-911 WPF host crashes during import or acknowledgement.


Information


With the release of iFIX 5.8 R2 SP2, the integration with WIN-911 requires that iFIX has the latest SIMs installed, in particular, the SIMs for Alarming and EDA. The two underlying issues that occur with users are:


  • WIN911_Source_iFIX_Runtime_WPFHost.exe crashes on the acknowledgement of alarms
  • WIN-911 is unable to browse for iFIX Blocks in WIN-911's import section
  • WIN_Source_iFIX_Runtime_WPFHost.exe crashes on import or browse of alarms


Resolution


Install the latest SIM's listed below for EDA and Alarming. Please ensure that the SIMs are applied to all nodes within a system. Links for the required SIMs are below. You will need to enter your GE Customer Login information. 


iFIX58_Alarming_004 - Click Here

iFIX58_EDA_001 - Click Here


If you are experiencing a problem with your connection to iFix, or have additional questions, please submit a Support Ticket or contact Product Support at 512-326-1011 x3 or toll free in the US and Canada at 1-800-331-8740 x3 8:00 a.m - 5:00 p.m CST.