Introduction:


By default, WIN‑911 encodes all outgoing notifications according to ISO-8859-1. This document will describe how to modify this encoding to ensure transmission of all alarm content for languages and cultures NOT covered by ISO-8859-1. Users targeting languages other than those enumerated below, including all languages not based on the Latin alphabet, should modify this encoding parameter.


ISO-8859-1 Languages:


The following languages are fully covered by the ISO-8859-1 encoding.


Afrikaans

English (European and American)

Irish (modern)

Luxembourgish (basic orthography)

Portuguese (European and American)

Swahili

Albanian

Faroese

Indonesian

Malay (Rumi script)

Rhaeto-Romanic

Swedish

Basque

Galician

Italian

Manx

Scottish Gaelic

Tagalog

Breton

German

Kurdish (Unified alphabet)

Norwegian (Bokmål and Nynorsk)

Scots

Walloon

Corsican

Icelandic

Leonese

Occitan

Spanish (European and American)




Modifying Encoding:


  1. Each WIN-911 Notifier format specifies an encoding in its XSLT syntax. Start by navigating to your Notifier Formats workspace (e.g. \Contact\Email\Formats) and opening the format for editing.


  2. Modify the first line of the XSLT by changing "ISO-8859-1" to "UTF-8".


  3. Next, modify the line specifying the "<xsl:output" by adding an encoding attribute set to "UTF-8".


  4. Save the format.
  5. Repeat the above steps for each format you are utilizing in your configuration.


NOTE: HTML Email formats may still render incorrectly depending on your mail server and client; please utilize plain text formats in such cases.