1. Running Win-911 V7 as a Service

WIN-911 allows you to configure and run as a Windows Service. Below is a guide on how to set up the WIN-911 Service, along with tips and tricks.

WIN-911 supports running as a service with the following data sources

  • OPC
  • FactoryTalk Alarm & Events
  • Archestra/System Platform  NOTE: if your Galaxy is configured with Windows-Authentication, the service must run as an authenticated user)
  • iFix NOTE: iFix will also need to run as a service
  • DDE

WIN-911 does not support running as a service with the following data sources

1. Options

To enable running as a service, click on the Options icon


With the Options open, click on the Initialization tab. There you will find the check-box to Start Runtime as a Service. Checking the box directly below labeled Allow Non-Admin Service Restarts will allow a non-administrator to stop and start WIN-911 when it is running as a Window's service.

This will only set the WIN-911 Service Wrapper to Automatic, it will not run until you reboot the machine or start it manually. To get it running as a service without having to reboot the machine, simply navigate to your Local Services and locate the WIN-911 Service Wrapper highlight it, then click Start from the left pane. 

NOTE: If this is for System Platform/Archestra, and you have Windows-Authenticated security defined within your Galaxy, the Log On As will to be defined as a Windows Authenticated user as well

NOTEThe WIN-911 viewLinc Bridge Service only affects users connected to the viewLinc SCADA, you have the option of disabling if you want to

2. Important Notes

When running WIN-911 as a service, you cannot launch Scan & Alarm anymore, it will open up two instances of WIN-911 and cause data source and hardware conflicts. WIN-911 will continue to run in the background, but you will have to use the WIN-911 Alarm Log Manager to view events. 

It is recommended that when running WIN-911 as a service, that you un-check the box Display alarms in Alarm Monitor from the Group Definition, this will need to be done on a group by group basis. Doing so circumvents any conflicts with Windows background and foreground processes, preventing a potential crash. 

Technical Support

To create a support case, you will need either your Maintenance Support number or your CD Tracking number. You can create a Case online or contact the product support line: (512)326-1011.