WIN-911 Support

Installation and Licensing 13

• WIN-911 2021 - Install
• Licensing your WIN-911 Software
• Upgrading to WIN-911 2021 from WIN-911 v3.x/v4.x
• Grayed Out CodeMeter File Unable To Complete License Request
• Locating Your WIN-911 2021 Serial Number

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WIN-911 2021 - V7 Importer 1

• WIN-911 2021 - V7 Importer

Workspace / Dispatcher 6

• WIN-911 2021 - Notification Policies
• WIN-911 2021 - Advanced Notification Policies (requires 'Advanced' license)
• WIN-911 2021 - Workflows (requires Advanced license)
• WIN-911 2021 - Schedules
• WIN-911 2021 - Configuring Labels

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WIN-911 Mobile 6

• WIN-911 2021 - Mobile Gateway
• WIN-911 2021 - Mobile Security Overview
• WIN-911 2021 - Mobile Connections
• WIN-911 Mobile Hub Setup
• WIN-911 Mobile Error - "An error was encountered while contacting your WIN-911 system"

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Voice Module 9

• WIN-911 2021 - Voice Gateway - Grandstream
• WIN-911 2021 - Grandstream 6301 - Purchased From WIN-911 (WIN-911/IPPBX)
• WIN-911 2021 - Grandstream 6301 - NOT purchased from WIN-911
• WIN-911 2021 - Grandstream 6202 - Purchased From WIN-911 (WIN-911/IPPBX)
• WIN-911 2021 - Grandstream 6202 - NOT purchased from WIN-911

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SMS Module 6

• WIN-911 2021 - SMS Connections
• WIN-911 2021 - Sierra Wireless - RV50X/RV55
• WIN-911 2021 - Sierra Wireless - LX40
• MTR-LVW2/MTR-LAT1 Install Guide (WIN-911/LTE/V/NET & WIN-911/LTE/A/NET) WIN911 2021
• Multi-Tech MTC-LNA4 Install Guide (WIN-911/LNA4/V-A) WIN911 2021

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Email Module 3

• WIN-911 2021 - Email Gateway
• WIN-911 2021 - Email Connections
• Setup Email using Gmail

FactoryTalk Alarms & Events 2

• WIN-911 2021 - Alarm Source - FactoryTalk Alarms & Events
• Launch the Operator Workspace from FactoryTalk View SE

iFIX 4

• WIN-911 2021 - Alarm Source - iFIX
• Launching Operator Workspace from iFIX
• Running iFIX in Service Mode and not able to Import Blocks
• iFIX Acknowledgement Issues

InTouch 4

• WIN-911 2021 - Alarm Source - InTouch
• WIN-911 2021 - InTouch Heartbeat Setup
• Launch Operator Workspace from InTouch WindowViewer
• Remote InTouch and RDS Services Configuration

System Platform 4

• WIN-911 2021 - Alarm Source - System Platform
• System Platform and InTouch Runtime Crashes
• WIN-911 2021 - System Platform Heartbeat Setup
• WIN-911 2021 / System Platform DLL Conflicts

OPC 7

• WIN-911 2021 - OPC DA (Prior to 2021 R5)
• OPC browse when running WIN-911 as Network Service
• DCOM config security tab greyed out
• WIN-911 2021 - OPC Alarms & Events (Classic)
• WIN-911 2021 - OPC Data Access (updated for 2021 R5)

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Other SCADAs 2

• WIN-911 2021 - Alarm Source - CIMPLICITY
• WIN-911 2021 - Alarm Source - AVEVA Edge

General Tips and Troubleshooting 15

• WIN-911 Backup Restore Utility Overview
• Export Logs using the WIN-911 2021 Log Viewer
• How to Turn on Debug Logging WIN911 2021
• PA Systems with WIN-911 2021
• How to create an Audit log in SQL for WIN-911 2021

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