Prerequisites 4

• First Step: Installation Checklist
• Network Diagrams: Where to Install WIN-911
• WIN-911 Best Practices for SQL Server
• WIN-911 Standard, Interactive, Advanced Backup and Restore

Data Source (SCADA) Quick Start Guides 7

• FactoryTalk Alarms & Events Quick Start Guide
• OPC DA Quick Start Guide
• GE iFIX Quick Start Guide
• System Platform Quick Start Guide
• InTouch Quick Start Guide

See all 7 articles

Installation 6

• Install Guide: Standard / Interactive / Advanced
• Upgrade from V7 to Standard, Interactive or Advanced (Import Utility)
• Application Initialization 1.0 for IIS 7.5 Setup Wizard ended prematurely
• Distributed WIN-911 Installations
• Windows Installer Error

See all 6 articles

Licensing 5

• Licensing Instructions: WIN-911 Standard, Interactive and Advanced
• Locating Your WIN-911 Serial Number
• 30-Day Evaluation License Extension
• Codemeter Breaks Lockstep on Stratus ftServers
• Grayed Out CodeMeter File Unable To Complete License Request

WIN-911 Mobile App 5

• WIN-911 Mobile Quick Start Guide
• WIN-911 Mobile Security Overview
• WIN-911 Mobile Gateway and Login Management
• WIN-911 Mobile Multi-Site Connection Setup
• WIN-911 Mobile Hub Setup

Voice Module (VoIP) 3

• Getting Started with VoIP
• Troubleshooting VoIP Errors
• Port Ranges for Supported SIP and VoIP providers

Voice - Grandstream UCM6202 (TAPI Alternative) 2

• UCM6202 Guide For Devices Purchased From WIN-911 (WIN-911/IPPBX)
• UCM6202 Configuration Guide for Devices NOT purchased from WIN-911

Email 2

• How to Change Date and Time Format Strings for Notifier Formats
• Non-English Email Formats

Voice Module (TAPI) 4

• Windows 10 Version 1903 TAPI Incompatibility
• How to Install MT9234MU-CDC-XR Modem on Windows 10 or Higher
• TAPI Troubleshooting Tips (Interactive or Advanced License)
• PA Systems with WIN-911

SMS Modem Install Guides and Testing 4

• MTR-LVW2/MTR-LAT1 Install Guide (WIN-911/LTE/V/NET & WIN-911/LTE/A/NET)
• MTR-H5 Install Guide (WIN-911/HSPA/NET)
• How To Manually Test a Cellular Modem
• WIN-911 Fails to Connect to Ethernet Cellular Modem After Reboot

Mobile-911 (Old App) 4

• Mobile-911 Server V2 and WIN-911 Interactive/Advanced Setup
• How to Configure Custom Ports with Mobile-911 in WIN-911 Standard|Interactive|Advanced?
• Mobile-911 Stuck in Pending Status After Acknowledgement
• Mobile-911 Server Setup

Configuration 5

• Introduction to Basic Tactics
• Introduction to Advanced Tactics
• Configuring Roles
• Configuring Labels
• Configuring Redundancy Hotbackup (Standard/Interactive/Advanced)

WIN-911 Contacts Utility 3

• Launch Contacts Utility from InTouch WindowViewer
• Launch the Contacts Utility from FactoryTalk View SE
• Launch Contacts Utility from iFIX

Data Source (SCADA) Troubleshooting 7

• Could not Load File or Assembly 'WIN911.CCFlicWrapper.DLL' or One of its Dependencies
• Monitoring Communication between WIN-911 and Wonderware InTouch
• iFIX 5.8 R2 SP2 Import Fails / WPFHost Crashes on Acknowledgement
• Monitoring Communication between WIN-911 and Wonderware System Platform
• Quick Client: Verify Your OPC DA Server Connection to WIN-911

See all 7 articles

GUI Errors and Troubleshooting 4

• WIN-911 Workspace “Failed to find GUI hosts” Error
• How to Stop the Password Popup In Internet Explorer (IE Authentication Setup)
• HTTP Error 500.0 - Internal Server Error Calling LoadLibraryEx on ISAPI filter
• Using a Batch File to Update the WIN-911 Credentials

General Troubleshooting 6

• Services Not Responding
• How to Run Log Viewer as a Different User
• How to Change the WIN-911 Computer Name
• Unable To View HTML Alarm Format Preview on Remote Computers
• Running Workspace on a Remote Machine

See all 6 articles

Installation and Licensing 4

• Licensing WIN-911 V7 PRO
• Locating Your WIN-911 V7 CD Tracking Number
• Upgrading to WIN-911 V7.17
• Windows 8 and Server 2012 V7.17 Upgrade Issue

Configuration 5

• Running WIN-911 V7 as a Service
• Configuration: Setting up Groups in WIN-911
• Configuration: Setting up Phone-Book
• Understanding Notification Delays in WIN-911 V7
• V7: Troubleshooting Alarms

Voice (TAPI and Dialogic) 4

• Voice Control Tags for Customizing Text-to-Speech
• Dialogic D4PCI and D4PCIe Driver Downloads
• Failed to set the environment variable (Path) When Installing Dialogic
• TAPI Troubleshooting (Version 7)

Email 3

• Use Stunnel as an SSL Email Proxy with Gmail
• Send SMS messages with Email
• Use Stunnel as an SSL Email Proxy with Microsoft 365

SMS 3

• Setup and Troubleshooting the MTC-LVW2 Modem with V7
• Replacing The Digitus 1.1 Serial Converter With The Digitus 2.0 Serial Converter
• SMS Format Similar to WIN-911 V7

Mobile-911 1

• Mobile-911 Server V2.5 & WIN-911 V7 Setup

Rockwell Automation Direct Connects 5

• FactoryTalk SE HMI Tags: Troubleshooting the Connection
• FactoryTalk View SE HMI Tags: Quick Start
• FactoryTalk View SE HMI Tags: WIN-911 Fails to Connect After Update
• FactoryTalk Alarm & Events: Quick Start
• FactoryTalk Alarm & Events: Setting up Filters

iFIX Direct Connect 2

• GE iFIX Custom Alarm Areas
• GE iFIX 6.0 is Not Supported with WIN-911 V7

Wonderware/AVEVA Direct Connects 2

• System Platform 2014 R2 Import
• InTouch Start/Restart WIN-911 with Window Viewer

OPC Data Server 2

• Synchronize Acknowledgements with Group Pokes
• V7 OPC DA Syntax Restrictions

Alpha Paging and Fax Modems 1

• Alpha Pager Troubleshooting Checklist

DDE Server 1

• Synchronize Acknowledgements with Group Pokes

WEB-911 / XTools 2

• WEB-911 / XTools Troubleshooting
• Running WIN-911 as a Service or Using WEB-911/XTools in Windows 8.1 or Newer